WORLD VIN GEMS , Stones , Online gems stones , Emerald , Ruby , Sapphires , Diamonds , Catseye
 
 
 
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FAQ

About www.krsnavingems.com

The domain name www.krsnavingems.com  is registered in name of World Vin Gems, which is a proprietary firm.

Refund & cancellation:

You can cancel an item in your order, till the item is shipped by World Vin Gems.
In order to cancel an item in your order please mail to worldvingems@gmail.com  by mentioning the stock code and choose a mode of refund. Once your cancellation mail is received, we will ensure that the cancellation is processed as soon as possible.

Delivery Policy:

In most cases your order will be processed on the same day and exported in 2 to 3 official working day by fully insured EMS Speed Post Parcel. A shipment advice will be sent to you by email with the exported parcel tracking number facility to monitor the movement of shipment and its arrival schedule. Normally an Air mail Speed Post parcel reaches at your door within 3 to 4 days.

Minimum Order:

It is up to you. Stocking will benefit you in postage and insurance, and will be helpful in planning your day ahead sales and to fulfill your customers’ immediate needs. Please select the items of your interest and place your order to enable us to hold on the items in your favour. You may also give us some substitute lot numbers of your choices by email, as there are changes that some of the items you ordered may have already been sold out.

Pricing:We sell our quality handpicked gemstones at retail with wholesale pricing. Comparison is welcome, but please do compare quality before price.

Payment Option: Online Payment: For immediate shipment you can pay online through credit card or by Paypal.

Offline Payment: You may also make offline payment by making a cheque/bank draft/cashier’s cheque/personal money order in US Dollars in favour of “WORLD VIN GEMS”. Personal cheque can also be sent, but shipment will be effected only after realization of your cheque and subsequent credit to the nostro account of banker, as per Central Bank rules, which takes about 25 days.
Please send your payment and order copy to (Preferably by Registered airmail/Global Priority small envelope cover) to:
WORLD VIN GEMS
Shop No. 7,
Ganesh Darshan Building,
L.T. Road, BORIVALI (WEST),
MUMBAI 400 092.
INDIA.
Or by  Wire Transfer to our bank:-
BANK OF INDIA,
CHURCHGATE BRANCH,
EROS BUILDING,
CHURCHGATE,  MUMBAI 400 020.
INDIA.
For credit to beneficiary A/c.  WORLD VIN GEMS – A/c.  001020100013272
Our banker branch Swift code is BKIDINBBCCG - Swift mode Swift FM100
IFSC: BKID0000010
In your own interest please inform us via email about such transfer/dispatch of cheque by mail etc. to keep ready the goods to enable immediate shipment.
QUALITY AND GRADINGS:
Clean   : Flawless, clean, fine luster and transparency, bright stones with fine colour saturation, table clean, fine cut and polish. No colour zoning, unless otherwise indicated.
AAA : Clean to very very small inclusion. Eye clean, fine luster and transparency, Bright stones with fine color saturation, table clean, fine cut and polish. No colour zoning, unless otherwise indicated.
AA : Very small natural inclusions are seen by 10 x magnification which do not affect the beauty of a natural gemstone. Other quality stands same as in the case of AAA grading.
A : Small inclusion.  Inclusions seen by naked eye.  But table clean, good cut and polish.
BBB : Flawless to eye clean, Cabochons/plates/beads grades.   Perfect shape, fine Color, transparent, translucent to opaque as per natural characteristics of Cabochon graded gemstones.
BB :

Inclusions inside the stones which stands for the natural gems quality only.

CERTIFIED GEMSTONES: :

Investment quality Gemstones like Sapphire, Ruby, Emeralds etc are supplied by us with Government recognized lab certificates of authenticity which will increase the confidence of your client and give more credibility to your business against a nominal additional cost.

 
GEMSTONES RE-CUTTING :

We extent the facility to re-cut and re-shape any gemstone to your exacting needs from our stock that you buy at a nominal cost.

 
GEMSTONE ON REQUEST :

Even if you do not locate items which you are looking for your customers please do send us the details and we will try to fulfill your customers’ needs.

 
MAN MADE JEWELLERY :

We also make 18/14 kt Gold/White Gold & Silver jewellery.  If you wish to make any jewellery after any purchase, we provide such facility at an additional cost for metal and making charges.  Just send us the design and get the quotation.

Privacy Policy:

World Vin Gems recognize and respects your business relationships and values the trust you have placed in us. Thus World Vin Gems are committed to protect your privacy and using the information you share with us responsibly.
Our Privacy and Security statement describes the information we collect about you and as well as how and why we use it.

When and which information is collected?

We collect information when you register with us, login, place an order, join our mailing list or participate in a contest, promotion or survey. Information we collect from you are Name, Address, Phone number and Email ID.  

How is my information used?

We use your information to process your order and answer your questions about the status of the order. We may also use your information for periodic emails and mailing about World Vin Gems merchandise, services and promotions. Further we use information for your product interests and purchases to help us to improve our online store and your shopping experience.

Will my information be shared?

To respect your privacy, World Vin Gems will not rent or sell your information to third party. The services may include maintaining and managing client information, providing customer services, taking and fulfilling orders, conducting promotions and surveys, and communicating with customers. We also not authorize third party to send any information or any unsolicited email.

How do I access or change my information?

If any point of time you want to change or review the information you have provided we recommend you to log to krsnavingems.com and click on Login. You will be able to see the information or you may change it by clicking on “Update your profile”. You can also change your information and recover your password by an email to worldvingems@gmail.com with your registered email ID.

Terms and Conditions:

Your Account and Registration Obligations

If you use the website, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, we shall have the right to indefinitely suspend your membership on www.krsnavingems.com.

Communications:

When you use the  website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We communicate with you by email only.

Charges:

Membership on the website is free and there are no charges for browsing and buying products on the website.

Product Displays:

World Vin Gems will make it reasonable attempt to display its products as accurate as possible. Unfortunately, various factors including display and color capabilities of your computer may significantly affect what you actually see on your screen. World Vin Gems is not responsible for the display of any color, size, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof.

Disclaimer:

All logos are the property of the World Vin Gems. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS.

 
 
 
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